Cookie & Local Storage Policy
Effective Date: January 1, 2026 · Version 1.2
1. Operating Entity Disclosures
This Cookie Policy applies to the digital web platform maintained by:
- Operator: EVISA ROUTE LTD (Trading as eVisaRoute)
- Registered Office: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
- Technical Contact: support@evisaroute.com
2. What Are Cookies and Local Storage?
Cookies are small text files placed on your computer or mobile device when you browse websites. Similar technologies include web storage (Local Storage / Session Storage) which store information locally on your device to facilitate uninterrupted form completion.
Our platform adheres to strict data minimization: We use cookies strictly for security, application state auto-save, and fraud prevention. We do NOT use invasive advertising trackers or sell browsing profiles to marketing brokers.
3. Inventory of Cookies & Storage Used
| Identifier | Category | Purpose | Lifespan |
|---|---|---|---|
| visa_admin_session | Strictly Necessary | Secure, encrypted HttpOnly JWT cookie for administrative staff login, session validation, and RBAC enforcement. | 8 Hours |
| theme / theme-preference | Functional | Remembers your display preference (dark mode vs. light mode) across visits. | 1 Year |
| __stripe_mid / __stripe_sid | Security & Fraud Prevention | Stripe payment gateway fraud detection cookies to identify and block fraudulent credit card transactions. | 1 Year / 30 Mins |
| token (URL & Session Memory) | Strictly Necessary | Secure cryptographic token allowing guest applicants to auto-save and safely resume unsubmitted draft applications. | Session |
4. How to Manage or Disable Cookies
You have the right to accept or decline cookies through your browser settings. However, disabling strictly necessary cookies (such as security tokens) may prevent the application auto-save and checkout mechanisms from operating normally.
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection / Cookies
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
For complete details on how we safeguard personal data and handle passport files, please read our full Privacy Policy and Terms of Service.